Thank you for choosing Digital Employee. This Refund Policy outlines our procedures regarding payments, subscriptions, and refunds.
1. Payment Terms
- Payments made for business listings, promotions, or premium services are non-refundable once processed.
- Users are responsible for verifying listing details before making a purchase.
2. Refund Eligibility
A refund may be considered only in the following cases:
- Duplicate payment due to technical error.
- Payment failure but amount debited from user’s account.
To request a refund, please email us within 3-4 days of the transaction with proof of payment.
3. Non-Refundable Cases
Refunds will not be issued for:
- Services already delivered or activated.
- Poor response or low lead quality (since outcomes depend on user engagement).
- Violation of our Terms & Conditions.
4. Processing Refunds
Approved refunds will be processed within 7–10 business days to the original payment method.
5. Cancellation Policy
- Users can cancel their business listing or premium plan anytime, but no refund will be issued for the unused period.
6. Contact for Refund Support
For any refund-related queries, please reach out to:
📧 support@digitalemployee.in
